Are Healthcare & Customer Service Jobs at Risk in AI Automation Era?

It is a complex debate on the rise of Artificial Intelligence. On one side, AI is empowering decisions made at the speed of thought and giving rise to smarter systems, facilitated by tools such as . On the other hand, jobs that once felt secure are now at risk.
Past technology revolutions have not only created new jobs but also eliminated old ones; hence, AI poses ato job displacement. An increasing gap between human capabilities and machine-level accuracy indicates a scenario in which digital assistants will handle more than just repetitive work.
While innovation pushes boundaries, it is time to strike a balance with AI and use it ethically. In the future, the workforce may need to move away from tasks to supervisory, analytical, and creative work—skills that machines still can’t master.