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Exclusive Interview with Balakrishna D. R., EVP, Global Services Head-AI and Industry Verticals, Infosys

As AI reshapes global industries, enterprises are racing to adopt agentic AI, automation, and ERP modernization to stay competitive and future-ready. In this exclusive interaction, Balakrishna D.R. (Bali), EVP, Global Services Head-AI and Industry Verticals, Infosys dives deep into how agentic AI is driving enterprise transformation far beyond automation. He also discusses how Infosys is building a future-ready AI-first ecosystem- from AI-powered ERP to low-code platforms and governance frameworks.

With over three decades of experience, Bali is responsible for new service offerings, solutions, platforms, and partnerships. He also drives the adoption of AI and automation in all service offerings and internal functions within Infosys to improve efficiency and drive differentiation.

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