The unified payments interface system was faced with another breakdown on Saturday. Thousands of users have struggled to carry out transactions. This marks the third disturbance of UPI services in just one month.
Google Pay, Phonepe and Paytm users have reported widespread problems. The problems culminated at 12:43 p.m. when more than 2,000 complaints flooded the detector. About 79% of users have experienced payment failures. Another 19% could not transfer funds. The remaining complaints concerned problems related to the purchase.
The UPI transaction processing system, managed by the National Payments Corporation of India, has encountered a problem for confirmation of X. “NPCI is currently facing intermittent technical problems leading to a partial drop in the UPI transaction”, reads an update on the problem with no time for the solution provided.
However, other similar interruptions occurred on April 2 and also. The disturbance of April 2 mainly affected the speed of fund transfers and the NPCI attributed them to “fluctuations” in the ratios of success for banking transactions. Regarding the event of March 26, they mentioned the frustration of more than 3,000 user complaints. The disturbance lasted two to three hours.
These recurring problems raise questions about the reliability of the digital payment system in India. In the lives of millions of people who use it for daily transactions. The system actually deals with billions of transactions each month across the country.
has not published the information it has acquired so far on the current problem. Some technological experts suggest that rapid growth in transactions volume could emphasize the system beyond its capacity. The agency faces increasing pressure to strengthen its infrastructure while digital payments continue to replace cash transactions across India.
